The purpose of any business is to ensure that all customers receive the same product / service delivered exactly as the last. Processes help you deliver that and a way of keeping a business on the straight and narrow.

How to do get from an enquiry to invoice?

By thinking about how you provide your product / service, there will naturally be rewards for the business, employees and of course the customer such as:

• Repeat business
• Reduce time
• Reduce waste
• Referral
• Increase sales
• Defined marketing strategy
• Customer satisfaction
• Testimonials / reviews
• Reduce complaints
• Cashflow – getting paid on time
• Monitor and review processes
• Review product / service
• Job descriptions
• Roles and responsibilities

How we can help?

This is David’s thing, he loves processes as it gives an insight into any business, it’s a cog in the wheel and it needs to run smoothly.

We can look at your current process flow or even help you design one and help you implement it.